THANK YOU for YOUR ORDER !
From the moment you enter Protect8.com to the moment your order is delivered to your door, we are dedicated to your satisfaction. We take every step to run our company with integrity and to provide the quality and service you expect from Protect8. We are also committed to providing the best service in the industry to prove that we are worthy of the confidence you have shown in us.
We do our best to ensure that our products are completely satisfactory. Your satisfaction is 100% GUARANTEED when you purchase from us and we will work out a solution that is fair for both parties.
Merchandise purchsed may be returned within 14 days for a store credit or replacement, under the following conditions :
PLEASE READ OUR RETURN POLICY
- Returned merchandise requires proper reference to an invoice.
- Replacement or Store Credit will be given to merchandise having a manufacture's defect. Returns other than defective merchandise or wrong shipment are subject to a 20% restocking fee.
- Non-defective merchandise MUST be returned in its original packaging (including manuals, warranty forms, etc) and of re-saleable condition.
- Credit will be given for merchandise that has NOT been misused and/or mishandled.
- Please take note that Refunds are for sale price ONLY and do not include shipping and handling. However shipping charges will be refunded if the merchandise is found to be defective or if the wrong item has been shipped.
HOW TO RETURN A PURCHASE
Please contact us for approval of the return and to obtain a Return Merchandise Authorization (RMA) number.
Please allow at least 21 business days from confirmation of your returned package for your refund or exchange. Mail your purchase with the Return Form and your shipment to the address to be provided with the RMA number.
Please ensure that the return form and the RMA number is clearly displayed on the outside of your package. Remember to also include your name, address, email address and contact phone number. All packages that do not either display a RMA number or a return form will be sent back to the sender at the sender's expense.
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